Secure access for authorized UPTecs staff
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Live fleet health, security, patching, jobs and remote-support readiness.
Live operational queue. Open an item to take action.
| Session | State | Relay | RTT | Loss | Bitrate | FPS | Resolution | Observed |
|---|
| Tenant | Devices | Presence | Fully patched | Crit open | Lifecycle |
|---|
Live operating-system, application and service health with drill-down by device.
| When | Severity | State | Detail |
|---|
| When | State | Subject |
|---|
Live WebRTC transport health from technician sessions. No screen or clipboard content is collected.
RTT, packet loss, bitrate, relay path and video frame delivery are sampled during active sessions.
| Session | Device | State | RTT | Loss | Bitrate | FPS | Path | Resolution | Sample |
|---|
Live findings reported by enrolled endpoints.
| Device | Severity | Finding | Resolved | Last detail |
|---|
Scheduled, bulk and recurring operational work is represented as audited jobs.
| Job | Type | Devices | Scheduled | State |
|---|
| Policy | Type | Devices | Interval | Next run | State | Actions |
|---|
Admin-only publication and rollout status for the Windows RMM agent.
No release metadata loaded.
Agents securely poll for the currently published release, verify SHA-256, and self-update. Use Open device to investigate an endpoint that remains behind.
| Device | Current agent | Latest | Rollout | Last seen | Action |
|---|
| Version | Published | Publisher | Work reference | SHA-256 | Mode | Action |
|---|
| Device | Customer | Owner / contact | OS | Agent | Health / patch |
|---|
Live endpoint inventory and operational controls.
0 installed applications
| Application | Version |
|---|
0 applicable updates
| Update | KB |
|---|
0 services reported
| Name | Status | Start type |
|---|
0 processes reported
| PID | Process | Memory |
|---|
| Drive | Volume | Used | Free |
|---|
| Adapter | MAC | IP | Gateway |
|---|
Remote-support history grouped by endpoint. Open only the device or period you need.
Attended support · explicit view/control consent
Audited operational work with approval and endpoint-result drill-down.
| Job | Work reference | Type | Target | Owner approval | Internal approval | State |
|---|
Hash-verified, approval-gated transfer vault. Transferred files are never executed automatically.
| When | Name | State | Bytes | SHA-256 | Source | Action |
|---|
| When | Type | Devices | State | Requester | Result |
|---|
Hash-verified packages, approval-gated deployment, no automatic reboot.
Select an approved package below, or upload a new package here. Deployment remains approval-gated.
Search Microsoft WinGet from the selected Windows endpoint for vendor packages such as Microsoft, Google and other published applications. Installation is approval-gated and non-interactive.
Select a Windows endpoint above, then search the vendor catalog.
| Application | Package ID | Version | Source | Action |
|---|---|---|---|---|
| No vendor search yet. | ||||
Packages uploaded to UPTecs are SHA-256 verified before managed deployment. Use this catalog for internal or vendor installers that are not available through WinGet.
| Package | Version | Type | SHA-256 | Bytes | State | Action |
|---|
| Application | Version | Publisher | Action |
|---|
| When | Operation | Work reference | Devices | State | Requester | Action |
|---|
Approval-gated diagnostics and platform-native scripts with output/timeout limits.
Run uses the same audited approval workflow before the endpoint executes the script.
| Script | Description | SHA-256 | Updated | State | Action |
|---|
| When | Type | Devices | State | Requester | Result |
|---|
Live Windows service / Linux systemd inventory and approval-gated start/stop/restart.
| Name | Display name | Status | Start type | Actions |
|---|
| When | Devices | State | Requester | Result |
|---|
Live process inventory and approval-gated termination.
| PID | Process | Memory | Action |
|---|
| When | Devices | State | Requester | Result |
|---|
Live Windows/Linux update inventory. A patch request requires device ownership/contact, a valid work reference, device-owner approval, and UPTecs second-person approval before manual release.
| Device | Customer | Owner / contact | OS | Status | Compliance | Missing | Critical | Work reference | Owner approval | Action |
|---|
Second person approves. Requester can only withdraw.
| Job | Work reference | Type | Target | Owner approval | State | Requester | Action |
|---|---|---|---|---|---|---|---|
| Loading approvals… | |||||||
Admin-only account lifecycle, profiles, tenant assignments and MFA visibility.
Invitations expire after 7 days. Passwords are set by the user from the invitation link.
| User | Role | Tenant | Status | MFA | Profile | Created | Actions |
|---|
Access grants and break-glass for authorized operators; evidence and credential administration is restricted to UPTecs administrators.
A second technician/admin must witness the request. Recording is forced and execution remains disabled.
| Device | State | Revoked | Receipt | Action |
|---|
| Ticket | Device | Requester | Witness | Expires | State | Action |
|---|
No evidence package generated in this browser session.
Revocation immediately blocks heartbeat, jobs, TURN, files, releases and session polling. Re-enrollment with a managed enrollment code is required afterward.
| Device | Agent | Mode | Expires | Grace until | Last seen | Action |
|---|
Shown once. Store it only in the intended installer/onboarding workflow.
| Tenant | Label | Uses | Expires | Last used | State | Action |
|---|
| Technician | Created | Expires | Revoked | Action |
|---|
Searchable operational history with controlled pagination.