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OS/App monitor
Command
This tenant plane — enrolled agents, jobs, sessions.
Endpoint state
Job state
Patch posture
Security findings
Job outcomes
Remote transport & session quality
| Session | State | Relay | RTT | Loss | Bitrate | FPS | Resolution | Observed |
|---|
Customers
| Tenant | Devices | Presence | Fully patched | Crit open |
|---|
Monitoring
| Kind | Name | Health | Metrics | Device |
|---|
Alerts
| When | Severity | State | Detail |
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Tickets
| When | State | Subject |
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Session Quality
Live WebRTC transport health from technician sessions. No screen or clipboard content is collected.
Current session health
Transport summary
RTT, packet loss, bitrate, relay path and video frame delivery are sampled during active sessions.
| Session | Device | State | RTT | Loss | Bitrate | FPS | Path | Resolution | Sample |
|---|
Vulnerability & Remediation
Live findings reported by enrolled endpoints.
Active findings
| Device | Severity | Finding / Update | Status / detail | Action |
|---|
Resolved findings
| Device | Severity | Finding | Resolved | Last detail |
|---|
Automation & Scheduling
Scheduled, bulk and recurring operational work is represented as audited jobs.
One-time jobs
| Job | Type | Devices | Scheduled | State |
|---|
Recurring policies
| Policy | Type | Devices | Interval | Next run | State | Actions |
|---|
Agent Releases
Admin-only publication and rollout status for the Windows RMM agent.
No release metadata loaded.
| Device | Current agent | Latest | Rollout | Last seen |
|---|
Release history
| Version | Published | Publisher | SHA-256 | Mode | Action |
|---|
Devices
| Device | Customer | OS | Identity | Health / patch |
|---|
Device Details
Live endpoint inventory and operational controls.
Endpoint
Security posture
Software
0 installed applications
| Application | Version |
|---|
Missing updates
0 applicable updates
| Update | KB |
|---|
Services
0 services reported
| Name | Status | Start type |
|---|
Top processes
0 processes reported
| PID | Process | Memory |
|---|
Storage
| Drive | Volume | Used | Free |
|---|
Network adapters
| Adapter | MAC | IP | Gateway |
|---|
Sessions
| Started | Device | Type | Tech | Consent | Rec | Status |
|---|
Live session
Attended support · explicit view/control consent
Jobs
| Job | Type | State | Requester | Approver | Scheduled |
|---|
Job details & endpoint results
Select a job to view execution details.
File Transfer
Hash-verified, approval-gated transfer vault. Transferred files are never executed automatically.
Add file to vault
Push vault file to endpoint
Collect file from endpoint
Transfer vault
| When | Name | State | Bytes | SHA-256 | Source | Action |
|---|
Transfer history
| When | Type | Devices | State | Requester | Result |
|---|
Software Deployment
Hash-verified packages, approval-gated deployment, no automatic reboot.
Deployment catalog
| Package | Version | Type | SHA-256 | Bytes | State | Action |
|---|
Installed software on selected device
| Application | Version | Publisher | Action |
|---|
Deployment history
| When | Operation | Devices | State | Requester | Result |
|---|
Scripts & Commands
Approval-gated diagnostics and platform-native scripts with output/timeout limits.
Saved script library
| Script | Description | SHA-256 | Updated | State | Action |
|---|
Execution history
| When | Type | Devices | State | Requester | Result |
|---|
Services
Live Windows service / Linux systemd inventory and approval-gated start/stop/restart.
| Name | Display name | Status | Start type | Actions |
|---|
Service action history
| When | Devices | State | Requester | Result |
|---|
Processes
Live process inventory and approval-gated termination.
| PID | Process | Memory | Action |
|---|
Process action history
| When | Devices | State | Requester | Result |
|---|
Patches & Updates
Live update inventory from enrolled Windows and Linux agents. Patch execution requires second-person approval.
| Hostname | Tenant | Status | Compliance | Missing updates | Critical findings | Action |
|---|
Approvals
Second person approves. Requester can only withdraw.
| Job | Type | Note | State | Requester | |
|---|---|---|---|---|---|
| loading | |||||
Users & Roles
Admin-only account lifecycle, profiles, tenant assignments and MFA visibility.
Invite / create user
Invitations expire after 7 days. Passwords are set by the user from the invitation link.
Directory
| User | Role | Tenant | Status | MFA | Profile | Created | Actions |
|---|
Edit user profile
Access & Governance
Access grants and break-glass for authorized operators; evidence and credential administration is restricted to UPTecs administrators.
Access grant
Break-glass request
A second technician/admin must witness the request. Recording is forced and execution remains disabled.
Access grants
| Device | State | Revoked | Receipt | Action |
|---|
Break-glass requests
| Ticket | Device | Requester | Witness | Expires | State | Action |
|---|
Session retention & evidence · Admin
No evidence package generated in this browser session.
Endpoint Device Credentials · Admin
Revocation immediately blocks heartbeat, jobs, TURN, files, releases and session polling. Re-enrollment with a managed enrollment code is required afterward.
| Device | Agent | Mode | Expires | Grace until | Last seen | Action |
|---|
Endpoint Enrollment Codes · Admin
Shown once. Store it only in the intended installer/onboarding workflow.
| Tenant | Label | Uses | Expires | Last used | State | Action |
|---|
Remote Session Access Credentials · Admin
| Technician | Created | Expires | Revoked | Action |
|---|
Audit
| When | Action | Actor | Target |
|---|